Please reply to:
Customer Helpline: 03452 66 01 15 / Textphone: 03457 22 33 55
9 January 2018
Nettlebed Post Office® Nettlebed Service Station, Port Hill, Nettlebed, Henley-on-Thames, RG9 5DB Branch Temporary Closure
I am writing to inform you that, regrettably, following the resignation of the Postmaster and the withdrawal of the premises for Post Office use, the above branch will be closing temporarily on Monday 12 February 2018.
I would like to assure you that we are working hard to keep any period of closure to a minimum and are currently investigating the options available which will enable us to reinstate a Post Office service to the local community. In exploring this, it is important that any future service is sustainable for the person operating the service, and for Post Office Limited.
If you have any questions you would like to raise about this matter, please write to me via the National Consultation Team at the address shown below. Please note that your comments will not be kept confidential unless you expressly ask us do so by clearly marking them “In Confidence”.
Any future changes to service provision would be handled in line with our Code of Practice which sets out how we communicate and explain changes to the Post Office network. You can find more information about the Code at the end of this letter. Other people in your organisation may have an interest in this issue so please let them know about it.
I would like to apologise for the inconvenience the temporary closure may cause. We hope that our customers will continue to use the Post Office and full details of alternative Post Office services in the area are shown at the end of this letter.
I will write to you again once I have any news about our plans for future service provision.
Carlos Pereira Network Operations Manager
Sonning Common Post Office 46 Wood Lane Sonning Common Reading RG4 9SL
Opening times Monday 06:00 – 22:00 Tuesday 06:00 – 22:00 Wednesday 06:00 – 22:00 Thursday 06:00 – 22:00 Friday 06:00 – 22:00 Saturday 06:00 – 22:00 Sunday 06:00 – 22:00
Services The same range of services will continue to be available, with the addition of National Lottery.
Access and facilities This branch has a wide door and a ramp with handrail at the entrance.
Transport/parking There is on-site parking for 2-3 cars. Local buses serve the surrounding area.
Route This Post Office service is located approximately 5 miles away from Nettlebed branch, along varied terrain.
Henley-on-Thames Post Office 22 Reading Road Henley-on-Thames RG9 1AG
Opening times Monday 08:30 – 17:30 Tuesday 08:30 – 17:30 Wednesday 08:30 – 17:30 Thursday 08:30 – 17:30 Friday 08:30 – 17:30 Saturday 08:30 – 12:30 Sunday Closed
Services The same range of services will continue to be available with the addition of a comprehensive range of Travel Money, Passport Check & Send, On Demand Travel Insurance and National Lottery.
Access and facilities This branch has a wide door and level access at the entrance.
Transport/parking Pay & Display roadside parking is available opposite the branch. Local buses serve the surrounding area.
Route This Post Office service is located approximately 5.1 miles away from Nettlebed branch, along varied terrain.